All Ottawa Tours will continue
Since opening the second branch of our brewery tour service in the Kitchener Waterloo area, we had high hopes that it would become a valuable service that would help the community in K/W explore beers made by locals. In almost 3 years of operation in the area, we have not seen the growth that we have needed to make the business sustainable.
Early this year we came to realize that running an affordable and profitable tour service in KW is no longer something that we can offer. As a result, we have made the difficult decision to close the KW branch of our tour service by the end of November 17th, 2019. This decision will allow us to focus all of our attention on our busy Ottawa tour market, which has been running for almost 6 years.
The closure of the KW tour service by the end of the year will offer plenty of time for individuals with outstanding gift cards to redeem them, should they choose to do so. All outstanding gift cards remain valid for any of our tour offerings in Ottawa, which will not be affected by this closure. Brew Donkey gifts are also transferable, meaning they can be gifted to others or sold through online markets.
We have enjoyed the time we got to spend with the community and the beer lovers in the KW region, and will miss taking people to local beer.
Any questions regarding this change can be directed to our email account at firstname.lastname@example.org.