What's included in the tour fees?
Every one of our tours includes samples, tours of each facility, an education session on craft beer, a custom notes sheet for the day and plenty of water to stay hydrated. Our tours always include food, whether it be a light snack of a fresh scone, or and on bus meal with a donuts. Check each tours booking page to see what is included.

I'm a vegetarian, vegan, avoiding wheat... can I get a meal too?
You bet. Food is an important part of spending a day exploring craft beer. Each tour that has food included has a drop-down menu on the cart for you to choose your meal preference. There is a little exclamation mark to click to find out what we are gonna feed ya!
Regarding our no wheat friends, although we offer a food option for meals, it is really only meant for people who are choosing to eat less gluten and not celiacs. Our tours visit breweries that make beer with gluten and are not suggested for a celiac. The breweries we visit are commercial brew houses only that rarely have gluten-free options such as wine, cider, cocktails. 
*If you do want to join and you do not drink beer let us know by email and we may be able to accommodate for an additional fee. 

How many tickets are left on the tour?
With the magic of the internet, we have told our web page to tell you when there are 10 or fewer tickets left on any given tour. On our tour booking pages, you will see a little message when the tickets for your tour are getting low. (See the image above)
I want that delicious Beef Sandwich but my buddy is a Vegan. How do I book my order?
First of all congrats on having a vegan friend as a meat-atarian. They are super cool people and will probably outlive us all! As to booking different meal options for multiple tickets in one order, just add all tickets to the cart. On the cart page you will be asked for the meal options for each guest. If you don't know what they want we will default to chicken. Any changes can be emailed to us in response to your order confirmation.
All your pickups are downtown and I live in Kanata/Orleans/Barrhaven. Will you pick me up at my house?
We understand. It's a long drive out there and not easy to get to the core for a tour. We offer custom pick-ups before our already scheduled pick-ups for a fee.* You can add this option on the Cart Page.
*Available within a radius that includes most of Ottawa and Gatineau. We reserve the right to add additional fees to a custom pick up if your location is out of that radius. 

To arrange a group pick-up, add the item to your order on the Cart Page.

How much beer is included on the tour? Is it unlimited?
We are really proud of our tours for being a great value. Some people view value as the quality of the experience, and others view it as volume for the price. We are happy that we score high marks in both views. We like to say that on our tours you get "enough" beer because no one has ever told us that they didn't get "enough". If this sounds like we aren't really answering the question, thats 'cause we aren't.

Under Ontario Law "unlimited alcohol" is not legal to offer, and the truth is our goal is helping people explore in a mindful, conscientious and conscious manner. Our guides are SmartServe certified and bad behaviour is not tolerated.
Can I drink or smoke on the bus?
No, you filthy animals!
No open alcohol containers or use of cannabis or cigarettes is allowed on the bus. We do have storage available on the bus for any purchases for later consumption that you make along the tour, though.
*we reserve the right to eject guests that refuse to comply by the rules.
I don't remember anything about the tour I booked. Can you help?
You bet we can and are happy to. Reply to your email order confirmation and we will give you all the details. While you are in the email order confirmation email though you can take a look at the bottom where we list all the details of your order. Pick-Up locations and timing, food on the tour the date are all there. To make any changes to those details you can just reply to that email.
Is there parking at your pick up locations?
First and foremost, do not plan to take our tours and drive afterwards. Our tours are of great value for volume as mentioned above and attendants should plan accordingly with designated drivers or public transportation. Please be don't drink and drive.

If you do want to bring along someone who doesn't drink we have a discount code for them (NOBOOZE4U gives them $15 off but you don't get drinks!!!)

Around our Office (150 Elgin Street) there is ample street parking nearby, all of which is free and not metered (3-hour max as per City of Ottawa Bylaw). We do not have a parking lot and we claim no responsibility for vehicles left during a tour.
I live in east/west end of the city and don't want to head into the core for the tour. Can I get on at the first stop?
You sure can. Email us at and we will confirm with you the timing to arrive at the first location and make note of your absence for pick up. Please be sure to complete the digital waiver found in your order confirmation email before arrival. Also make yourself familiar with the Do's and Don'ts
Note that by doing so you will miss the opening intro which is both funny and informative. This intro sets the stage for many Dad jokes throughout the tour.
Do you have discount for non-drinkers?
We sure do. If you do want to bring along someone who doesn't drink we have a discount code for them. NOBOOZE4U gives them $15 off but you don't get drinks!!!
When should I book my tickets?
We recommend booking your ticket as early as possible to ensure availability. We have a 72-hour cutoff for confirming tours, and if we don't have enough purchased tickets or confirmation of attendance by then, we may need to cancel. Any tickets purchased for cancelled tours are refunded in full. By booking early, you can avoid the risk of finding the trip full or canceled at short notice. If you do need to cancel, please note there's a small fee to cover credit card transaction costs if it's over 72 hours before the tour. Alternatively, you can hold a ticket for a future date with no fees.

TLDR; if you're choosing to book short notice you may find the trip full or cancelled so book early with confidence that we will take care of you. 
What does Guaranteed Departure mean?
On every trip we need to get to a minimum of 8 tickets sold to guarantee that the trip will be sent. IF we have reached that goal our website will automatically show that the trip is a "Guaranteed Departure". Trips that do not have that listed may still go ahead with more ticket purchases.

NOTE: if you're choosing to book short notice you may find the trip full or cancelled so book early with confidence that we will take care of you. 
Have another question? Feel free to contact us here.