Brewery Tours FAQ

      1. What's included in the tour fees?

        Every one of our tours includes samples, tours of each facility, an education session on craft beer, a custom notes sheet for the day and plenty of water to stay hydrated.  Our Saturday and Sunday tours always include an on bus meal that includes and fresh sandwich and a local dessert.  Check each tours booking page to see what is included.

      2. I'm a Vegetarian, Vegan, Gluten Free... can I get a meal too?

        You bet.  Food is an important part of spending a day exploring craft beer. Each tour that has food included has a drop down menu at booking for you to choose your meal preference. There is a little question mark to click to find out what we are gonna feed ya!

      3. How many tickets are left on the tour?

        With the magic of the internet, we have told our web page to tell you when there are 10 or fewer tickets left on any given tour. On our tour booking pages, you will see a little message when the tickets for your tour are getting low. (See the image above)

      4. I want that delicious Beef Sandwich but my buddy is a Vegan. How do I book my order?

        First of all congrats on having a vegan friend as a meatatarian.  They are super cool people and will probably outlive us all!  As to booking different meal options for multiple tickets in one order, just add each ticket with the meal selected in a separate action.
        ie.
        Quantity 1, beef meal, Central Pickup [ADD TO CART]
        Quantity 1, vegan meal, Central Pickup [ADD TO CART]

      5. All your pickups are downtown and I live in Kanata/Orleans/Barrhaven.  Will you pick me up at my house?

        We understand. It's a long drive out there and not easy to get to the core for a tour.  For groups of 10 or more people, we can offer home pickups before our already scheduled pick-ups. For groups 9 or less we can still offer a pick up at a flat fee of $50 per group stop. 

        To arrange a group pick-up email us at hello@brewodonkey.ca

      6. How much beer is included on the tour? Is it unlimited?

        We are really proud of our tours for being a great value.  Some people view value as the quality of the experience, and others view it as volume for the price. We are happy that we score high marks in both views.  We like to say that on our tours you get "enough" beer because no one has ever told us that they didn't get "enough".  If this sounds like we aren't really answering the question, thats 'cause we aren't.  

        Under Ontario Law "unlimited alcohol" is not legal to offer, and the truth is our goal is helping people explore in a mindful, conscientious and conscious manner.  Our guides are SmartServe certified and bad behaviour is not tolerated.  

      7. Can I drink on the bus?

        No, you filthy animals!

      8. Is there parking at your pick up locations?

        First and foremost, do not plan to take our tours and drive afterwards.  Our tours are of great value for volume as mentioned above and attendants should plan accordingly with designated drivers or public transportation. Please be don't drink and drive.  Our tours stop being affordable if you add a DUI to the day's expenses.
        If you do want to bring along someone who doesn't drink we have a discount code for them (NOBOOZE4U give $20 off but you don't get drinks!!!) 

        That being said, at Craft Beer Market there is ample street parking nearby, some of which is paid and some free, as well as underground parking which is paid.

        Around our Office (987 Wellington St West) there is ample street parking nearby, all of which is free and not metered (3-hour max as per City of Ottawa Bylaw).  We do not have a parking lot and we claim no responsibility for vehicles left during a tour. 


MAKE NOTE THAT OUR DELIVERY SERVICE IS NOW CLOSED

Gift Cards can be redeemed for any brewery tour and in our retail swag shop for limited merchandise with and an appointment. Please email us at hello@brewdonkey.ca to set that up.

Brew Donkey Gift Cards cannot be used to purchase beer at the breweries while on a tour.  Brew Donkey does not store or sell beer at its retail location. 

Have another question feel free to contact us here.